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Support |
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| Technical Support |
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| North America, Central & South America |
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Europe, Africa, Middle East & Asia / Pacific |
Chelmsford, MA,
USA
800-428-7588 (toll-free)
Phone: +1 978 967 1405
Fax: +1-978-256-0588
3d_hotline@mc.com |
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Bordeaux France
Phone: +33 (0) 556 13 37 71
Fax: +33 (0) 556 13 02 10
3d_hotline_europe@mc.com |
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This service is available for users who benefit from a Maintenance Agreement. To subscribe to a Mercury Software Maintenance Agreement, please contact your Sales Representative.
View Terms and Conditions provided by the Mercury Software Maintenance Agreement (PDF) |
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| Request License Passwords |
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Your software license is protected by a license key, so called a password, which you need to enter at installation time or at the first launch of your application.
To get your license key(s), please have your License # or your Purchase Order # as well as the MCS Computer ID which identifies the platform you want to install and run your software on.
Then please go through the links below to the online Password Request Form or please contact the license department according to your geography. |
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| North America, Central & South America |
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Europe, Africa, Middle East & Asia / Pacific |
Phone: +1 978 967 1405
Fax: +1 978 967 3236
3d_license@mc.com |
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Phone: +33 556 13 37 71
Fax: +33 556 13 02 10
3d_license_europe@mc.com |
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